Placing an Order
- –How long will it take for my order to be processed?
- –How can I find out the current status of my order?
- –Can I cancel or change my order after it has been placed?
- –What methods of payment do you accept?
- –How safe is it to order online through Briers.ca?
- –Can I pick up my purchase in store instead of having it shipped to my door?
- –I am looking for a product I found in your store, but I cannot find it on your website
- –Will Briers beat or match the price of a similar product found elsewhere online?
- –What is your return policy for products ordered online?
- –Where is your shipping information?
How long will it take for my order to be processed?
Orders are processed in the order we receive them, and depending on product availability. A representative of Briers will contact you within 2—5 business days from the placement of your order over the phone to confirm your order and notify you when your product[s] will be shipped.
How can I find out the current status of my order?
Please call us at (604) 730-0379 or contact us through e–mail.
How safe is it to order online through Briers.ca?
I am looking for a product I found in your store, but I cannot find it on your website
Due to the rate at which we purchase new products on our sales floor, many of the products found in our store are not available online. However, by leveraging online technologies, we can offer you a far greater selection of items online than what we could ever stuff into our store!
Will Briers beat or match the price of a similar product found elsewhere online?
In most instances we will, depending on our contractual agreement with the supplier. Please call us at (604) 730-0379 with the name of the product you are interested in, and we will do what we can!
What is your return policy for products ordered online?
Please refer to our return policy for more information.
Where is your shipping information?
Please refer to this page for more information.
I have question that was not answered in this F.A.Q.
Please ask us directly through one the options on the contact us page on our website such as our ‘Send Us A Message’ form!